All Systems Operational

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Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

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800-571-8062

Uptime over the past 90 days. View historical uptime.
MyCase Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
100.0 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Degraded Performance: 502 Errors & Slowness
Resolved - This incident has been resolved.
Oct 20, 14:22 PDT
Update - We are continuing to monitor this incident with our cloud provider, AWS. The incident persists, but gradual improvement is noted with login attempts and application navigation.
Oct 20, 12:48 PDT
Update - We are continuing to monitor this incident with our cloud provider, AWS.
Oct 20, 10:54 PDT
Update - We are continuing to monitor this incident with our cloud provider, AWS.
Oct 20, 09:10 PDT
Update - We are aware of customers seeing slow response times within the MyCase app and/or increased timeouts. This is the result of an ongoing incident with our cloud provider, AWS, and we are closely monitoring the situation to restore operations to normal as quickly as we can. We appreciate your continued patience in this matter.
Oct 20, 07:37 PDT
Identified - We’re continuing to work on bringing our systems fully back on track following a major outage at our cloud provider, who are still experiencing a partial service disruption. While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.
Oct 20, 06:51 PDT
Update - We are continuing to investigate this issue.
Oct 20, 06:05 PDT
Investigating - We are currently investigating this issue.
Oct 20, 06:04 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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