All Systems Operational

About This Site

Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

Are you having issues that aren't appearing on this page? Please contact our Support Team:

support@mycase.com
800-571-8062

MyCase Operational
90 days ago
99.99 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
100.0 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Resolved - This incident has been resolved.
Apr 22, 08:18 PDT
Monitoring - MFA text messages from our third party texting partner are functioning. We continue to monitor their delivery status.
Apr 22, 07:23 PDT
Investigating - We are currently investigating this issue with our third party texting partner. While MFA texts may fail for some customers, using email to login will work. If you need to switch email for MFA, please reach out to your admin user to reset this feature.
Apr 22, 06:41 PDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.