All Systems Operational

About This Site

Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

Are you having issues that aren't appearing on this page? Please contact our Support Team:

support@mycase.com
800-571-8062

MyCase Operational
90 days ago
99.99 % uptime
Today
Integrations ? Operational
90 days ago
99.99 % uptime
Today
Mobile Applications ? Operational
90 days ago
99.99 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
99.9 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
99.99 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020
Resolved - This incident has been resolved.
Feb 24, 21:03 PST
Monitoring - Service has been restored. We are continuing to monitor this incident.
Feb 24, 20:54 PST
Identified - The issue has been identified and the MyCase service is recovering.
Feb 24, 20:50 PST
Investigating - MyCase is currently unavailable due to an unscheduled outage. Our team is investigating the issue and will work to restore service as soon as possible.
Feb 24, 20:44 PST
Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 05:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:00 PST
Scheduled - MyCases’s eCheck platform will be undergoing scheduled maintenance. During this time clients will not be able to make eCheck payments through the client portal. We apologize for any inconvenience this may cause, and appreciate your patience!
Feb 12, 08:26 PST
Feb 14, 2020

No incidents reported.