All Systems Operational

About This Site

Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

Are you having issues that aren't appearing on this page? Please contact our Support Team:

support@mycase.com
800-571-8062

MyCase Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
100.0 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 21, 2019

No incidents reported today.

Sep 20, 2019

No incidents reported.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

No incidents reported.

Sep 16, 2019

No incidents reported.

Sep 15, 2019
Completed - The scheduled maintenance has been completed.
Sep 15, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 22:01 PDT
Scheduled - MyCases’s eCheck platform will be undergoing scheduled maintenance. During this time clients will not be able to make eCheck payments through the client portal. We apologize for any inconvenience this may cause, and appreciate your patience!
Sep 11, 09:58 PDT
Sep 13, 2019
Resolved - The Client Portal is now functioning normally.
We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
Sep 13, 14:14 PDT
Investigating - Some users may not be able to log into the client portal. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available
Sep 13, 13:54 PDT
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.