All Systems Operational

About This Site

Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

Are you having issues that aren't appearing on this page? Please contact our Support Team:

support@mycase.com
800-571-8062

MyCase Operational
90 days ago
99.42 % uptime
Today
Integrations ? Operational
90 days ago
99.99 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
100.0 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
100.0 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - This incident has been resolved.
May 31, 14:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 14:33 PDT
Update - We are identifying additional solutions and will continue to implement and monitor until the issue is fully resolved.
May 31, 13:51 PDT
Identified - We continue to see degraded performance that may cause intermittent slowness or 500 errors. We are continuing to work on the resolution.
May 31, 12:35 PDT
Update - The fix has resolved the primary issues and we are continuing to monitor to ensure full resolution.
May 31, 12:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 11:01 PDT
Identified - The issue has been identified and a fix is being implemented.
May 31, 10:52 PDT
Investigating - We are currently investigating a service interruption with LawPay Payments. This may affect your ability to record payments in MyCase if you are using the LawPay integration. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes.
May 31, 10:49 PDT