All Systems Operational

About This Site

Welcome to MyCase's home for real-time information on system performance. Here you will find live and historical data on system performance. If there are any interruptions in service, an update will be posted here.

Are you having issues that aren't appearing on this page? Please contact our Support Team:

support@mycase.com
800-571-8062

MyCase Operational
90 days ago
99.94 % uptime
Today
Integrations ? Operational
90 days ago
99.94 % uptime
Today
Mobile Applications ? Operational
90 days ago
99.94 % uptime
Today
MyCase eCheck Payments Operational
90 days ago
99.94 % uptime
Today
MyCase Credit Card Payments Operational
90 days ago
99.94 % uptime
Today
Recent Activity, History and Notification Emails Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021
Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 PDT
Scheduled - MyCases’s eCheck platform will be undergoing scheduled maintenance. During this time clients will not be able to make eCheck payments through the client portal. We apologize for any inconvenience this may cause, and appreciate your patience!
Apr 16, 11:48 PDT
Apr 17, 2021
Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - This incident has been resolved.
Apr 13, 11:14 PDT
Monitoring - MyCase access has been restored; we will continue to monitor performance.
Apr 13, 10:24 PDT
Identified - We’re aware that MyCase is currently unavailable, our engineers are working to deploy a solution for this issue.
Apr 13, 10:01 PDT
Monitoring - We have implemented a fix and access to MyCase has been restored. We continue to monitor performance.
Apr 13, 09:39 PDT
Update - We continue working to restore service; the issue has been identified and our team is working to deploy a solution.
Apr 13, 09:31 PDT
Update - We are continuing to work on a fix for this issue.
Apr 13, 08:56 PDT
Identified - Our engineers have identified the issue and we're working to restore access as soon as possible.
Apr 13, 08:56 PDT
Investigating - We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.
Apr 13, 08:30 PDT
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.