Access to MyCase

Incident Report for MyCase - Public

Resolved

This incident has been resolved.

Posted Aug 16, 2022 - 17:56 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 16, 2022 - 16:19 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 16, 2022 - 15:12 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Calendar syncing will continue to be unavailable in some instances.

Posted Aug 16, 2022 - 13:48 PDT

Update

We continue to work on a fix for this issue. In the meantime calendar syncing has been temporarily disabled for some firms in MyCase.

Posted Aug 16, 2022 - 12:49 PDT

Update

We are continuing to work on a fix for this issue. In the meantime calendar syncing has been temporarily disabled for some firms in MyCase.

Posted Aug 16, 2022 - 11:27 PDT

Update

We are continuing to explore a fix for this issue. In the meantime calendar syncing has been temporarily disabled for some firms using MyCase.

Posted Aug 16, 2022 - 10:37 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 16, 2022 - 10:00 PDT

Investigating

We are currently investigating this issue.

Posted Aug 16, 2022 - 09:53 PDT

This incident affected: MyCase.