Outage - MyCase eCheck Payments

Incident Report for MyCase - Public

Resolved

eCheck service has been restored.

Posted Dec 17, 2019 - 19:30 PST

Identified

Our payments provider has acknowledged the outage and is working to correct the issue.
We will continue to work with them to restore eCheck service as soon as possible.

Posted Dec 17, 2019 - 18:42 PST

Investigating

MyCase eCheck Payments are currently unavailable due to an issue with our third-party payments processor.

We are working to restore eCheck functionality as quickly as possible, and will update this page as the situation develops.

Posted Dec 17, 2019 - 17:15 PST

This incident affected: MyCase eCheck Payments.