Access to MyCase

Incident Report for MyCase - Public

Resolved

This incident has been resolved.
Posted Mar 05, 2024 - 14:34 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2024 - 13:53 PST

Update

The network provider is continuing to work on a solution. We will provide updates as soon as we receive them.
Posted Mar 05, 2024 - 13:47 PST

Identified

The issue has been identified with an external network provider in California. Currently only California users are being affected. The network provider is aware of the problem and working on a solution.
Posted Mar 05, 2024 - 13:17 PST

Investigating

MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved.

Please check back on this page and we will provide an update shortly.
Posted Mar 05, 2024 - 12:45 PST
This incident affected: MyCase.
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