MyCase Search Slowness

Incident Report for MyCase - Public

Resolved

This incident has been resolved.
Posted Mar 03, 2025 - 14:22 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 03, 2025 - 12:55 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 03, 2025 - 12:29 PST

Investigating

MyCase is currently experiencing degraded performance of the search feature. Our Development Team is aware of this issue and working as quickly as possible to resolve it.

Please check back on this page and we will provide an update shortly.
Posted Mar 03, 2025 - 12:04 PST
This incident affected: MyCase.
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