Degraded Access to MyCase

Incident Report for MyCase - Public

Resolved

This incident has been resolved.
Posted Mar 09, 2022 - 13:35 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2022 - 13:17 PST

Identified

The issue has been identified and we are working with our vendor partner, AWS, on recovery.
Posted Mar 09, 2022 - 13:12 PST

Investigating

We are currently investigating the root cause of the slow loading for some features of MyCase.
Posted Mar 09, 2022 - 13:06 PST
This incident affected: MyCase.