Access to MyCase

Incident Report for MyCase - Public

Resolved

The connectivity issues have been resolved and search functionality has been returned to normal operations. Please contact support@mycase.com if you encounter any issues.
Posted Jan 18, 2019 - 07:37 PST

Identified

We have temporarily disabled search to mitigate the issue, fix is still ongoing. Our Development Team is working as quickly as possible to get this resolved.
Posted Jan 18, 2019 - 07:05 PST

Investigating

MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved.
Posted Jan 18, 2019 - 06:30 PST
This incident affected: MyCase.