Our service provider is making significant progress in its recovery effort. We continue to monitor the performance of MyCase.
Posted Dec 07, 2021 - 14:18 PST
Monitoring
Our service provider is continuing to see signs of recovery.
Posted Dec 07, 2021 - 12:16 PST
Update
Our service provider is continuing to see signs of recovery.
Posted Dec 07, 2021 - 11:01 PST
Update
Our service provider is starting to see some signs of recovery.
Posted Dec 07, 2021 - 10:24 PST
Update
Our service provider is continuing to work towards recovery.
Posted Dec 07, 2021 - 09:45 PST
Identified
Our service provider has identified the root cause and is actively working towards recovery.
Posted Dec 07, 2021 - 09:01 PST
Update
We are continuing to investigate this issue with the service provider causing the degraded performance of MyCase.
Posted Dec 07, 2021 - 08:44 PST
Investigating
MyCase is currently experiencing degraded performance. We are investigating the issue with one of our service providers who appears to be the root of the issue.
Posted Dec 07, 2021 - 08:16 PST
This incident affected: MyCase and MyCase Credit Card Payments.