MyCase Experiencing Slowness

Incident Report for MyCase - Public

Resolved

This incident has been resolved.

Posted Apr 22, 2024 - 13:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2024 - 12:53 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 22, 2024 - 12:43 PDT

Investigating

MyCase is currently experiencing degraded performance of the Search feature, resulting in general system slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it.

Please check back on this page, and we will provide an update shortly.

Posted Apr 22, 2024 - 12:37 PDT

This incident affected: MyCase.